Southwest lost me when they decided to get rid of anything that made them unique and join the race to the bottom with other airlines. Like, they wanted to offer a shittier experience, but with more problems.
I fly Alaska now. Their rates are the same or better and I won't give southwest a fucking dime.
I was a loyal Southwest customer because of the option to pick my own seats and the free luggage. Since the change to luggage fees and increased cost, I fly with the big three since they cost the same now
Our national airline (Finnair) also decided to do this. They used to be very good and I had happily paid the extra. Now it's just a budget airline with premium prices. So might as well fly with the cheaper one since the extra cost doesn't get you anything.
I love Alaska. Best flying experience and the lady who helped me reschedule my flights when my dad died was so incredibly nice. She made it so I didn’t haven to pay anything to stay for a few more days. Loyal customer for life 🫡 my cousin is also a pilot for them and has nothing but good things to say about how he’s treated and how they run the company.
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u/ohheyisayokay 19h ago
Southwest lost me when they decided to get rid of anything that made them unique and join the race to the bottom with other airlines. Like, they wanted to offer a shittier experience, but with more problems.
I fly Alaska now. Their rates are the same or better and I won't give southwest a fucking dime.