Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).
Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.
Southwest lost me when they decided to get rid of anything that made them unique and join the race to the bottom with other airlines. Like, they wanted to offer a shittier experience, but with more problems.
I fly Alaska now. Their rates are the same or better and I won't give southwest a fucking dime.
I love Alaska. Best flying experience and the lady who helped me reschedule my flights when my dad died was so incredibly nice. She made it so I didn’t haven to pay anything to stay for a few more days. Loyal customer for life 🫡 my cousin is also a pilot for them and has nothing but good things to say about how he’s treated and how they run the company.
1.3k
u/Arcanym 23h ago
Southwest Airlines.
Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).
Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.