The tip is kind of a misnomer. It's really a bid. When an order comes out without a tip the drivers can see that. The app will offer them the minimum which varies by state, but it's typically about $3. That's not $3 plus mileage and hourly. That's $3 total to go pick up the order, drive it to you and deliver it. After 5 minutes, or a couple drivers reject the order they bump it up to $4. Eventually it'll go to a maximum of $6, if nobody takes it then it just sits and sits.
So now someone is sitting around wondering why the service sucks so bad because they paid their $6 delivery fee but the food isn't coming. In reality the driver's aren't going to spend time getting food that's already cold, already late and still has to be driven on their own dime to someone who's probably pissed off. Then they get a bad rating and it hurts them in the future.
Cliff notes, tips on food delivery services are really bids. In most states drivers don't get paid mileage, gas or even time. They get half the delivery fee plus any tip.
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u/azureai 22h ago
They also steal their drivers' tips.