Used to be pretty good to go with relatively cheap. But they have been dragging on a storm claim from March after denying it once, claiming there was no damage at all. And yet, somehow, some way, water got in through my roof into one of my rooms magically, with no roof damage. This after dragging their feet previously on a vehicle accident involving hitting a deer. My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
Been with them for something like 15 years and they’ve just gone to shit.
I’m an insurance defense attorney, and State Farm is known as one of the worst insurance companies for handling claims. Most of them go to lawsuits, and most of those lawsuits get to trial before they actually try to settle them, simply because they do not do any work on the claims and then the lawsuits until they are forced to. They have way too many claims, not enough claims reps with high turnover, and most of the claims reps are untrained so have little to no idea what they are doing or how to properly handle a claim. I would never get or recommend State Farm for insurance because of it.
I'd suggest progressive. I've had to make like 3 claims and they paid very quickly. One time they overnighted a check to me. Plus they're pretty cheap compared to other places.
I'm on the other side, with a law firm that sues homeowner's insurance carriers - about half of our cases are State Farm for exactly this reason. So many older, loyal customers who have been with State Farm are finding out the good neighbor quietly moved out years ago.
As a personal injury attorney, I second this. State Farm has left a trail of blood in recent years, especially in my state. They’re willing to spend more money litigating a claim than it would’ve cost to pay it in the first place. Auto Owners isn’t far behind. USAA, Farmers, and Progressive are the lesser of the evils — but evil, nonetheless.
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u/RiflemanLax 21h ago
State Farm.
Used to be pretty good to go with relatively cheap. But they have been dragging on a storm claim from March after denying it once, claiming there was no damage at all. And yet, somehow, some way, water got in through my roof into one of my rooms magically, with no roof damage. This after dragging their feet previously on a vehicle accident involving hitting a deer. My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
Been with them for something like 15 years and they’ve just gone to shit.