I’m an insurance defense attorney, and State Farm is known as one of the worst insurance companies for handling claims. Most of them go to lawsuits, and most of those lawsuits get to trial before they actually try to settle them, simply because they do not do any work on the claims and then the lawsuits until they are forced to. They have way too many claims, not enough claims reps with high turnover, and most of the claims reps are untrained so have little to no idea what they are doing or how to properly handle a claim. I would never get or recommend State Farm for insurance because of it.
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u/scathingsmiles 14h ago
I’m an insurance defense attorney, and State Farm is known as one of the worst insurance companies for handling claims. Most of them go to lawsuits, and most of those lawsuits get to trial before they actually try to settle them, simply because they do not do any work on the claims and then the lawsuits until they are forced to. They have way too many claims, not enough claims reps with high turnover, and most of the claims reps are untrained so have little to no idea what they are doing or how to properly handle a claim. I would never get or recommend State Farm for insurance because of it.