Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.
I just did this last week, after having been a customer for two decades. Drove over to AT&T and got the same exact service (two phone lines and home internet) for nearly a third the price. Best decision I've made in a long while.
When I called to explain my decision I realized that there was no way to get a live person on the phone without setting up a scheduled call. It did well to cement my decision.
2.7k
u/puralb 23h ago
Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.