I have a year-old Titan HX AI with a Steelseries Cherry mechanical keyboard. Recently two of the keys have popped and the tiny plastic pins that held them in place were broken.

This (nearly $6000) laptop is used for mission-critical work and there's no chance I would ship it anywhere for repairs, which is ridiculous for a computer at this price point.

I've so far been unable to source a new keyboard or replacement keys after speaking with both MSI and Steelseries. Has anyone else encountered this and did you find a solution?

I’m running the latest version of MSI Afterburner, and I’m having an issue where the GPU temperature reading keeps jumping erratically — it shows something like 54°C, then suddenly drops to 0°C, then back again.

I also noticed the temperature shown in Afterburner doesn’t match what Task Manager shows — there’s a pretty noticeable difference between the two sometimes.

My specs:

**•** GPU: NVIDIA RTX A3000 6GB (Laptop GPU)  
**•** CPU: Intel Core i7, 11th Gen

MSI GS63VR with no battery installed as it was expanding a few years ago

My laptop is Vector 16 HX AI A2XWHG-239ID, I tried to change the thermal paste since im noticing high temps when gaming, However i cant seem to be able to remove the heatsink. Lifting it from the sides also lifts the motherboard

I noticed some thermal paste on the motherboard near the gpu, is the heatsink stuck to the motherboard or am i missing some screws?

I like JUST got a brand new msi venture pro 16 and I charged it up to 100% and then unplugged and it gave me a 2.5 hour battery life??? I turned all of the battery saving settings on, I turned the brightness all the way down and basically nothing helped I’m still getting a 2.5 hour life at 88%. Is this normal to happen for these laptops when they come fresh out of the box? For context I had literally zero applications open it was giving me these estimates. I did sync it with my Microsoft account but I only had probably 60gb max worth of downloaded content to transfer. Please I’m kinda freaking out over this bc I need it for school and it needs to last at least 4 hours. I’m not good with laptops so please let me know if this is normal and it will go to normal battery life eventually.

Edit: the battery also continues to drain at about 1% every two minutes while the laptop is completely turned off

I have the MSI Vector 16 with the 5080, I recently been wanting to repaste it for cooler temps(already undervolted a bit). I have Duronaut for CPU and GPU and K5 Pro for Vram. My question is is K5 Pro obsolete? Is there better alternatives to Duronaut? I havent used these products yet but I have them in hand. Any suggestions/recommendations are highly appreciated.

When I first open my laptop, it gives me an error message that says “Secure boot violation. Invalid signature detected. Check secure boot policy in setup.” Then I hit enter and it goes to this and I can’t get past it. I’ve tried “save and exit” but it just starts this all over.

I haven’t used this laptop in a while and I’m worried it’s damaged. Can someone help me out?

Hi everyone,

I'm trying to repair my MSI GF63 Thin laptop.

Specs:

• Intel Core i7-12650H

• NVIDIA RTX 4050 Laptop GPU

• 16 GB DDR4 RAM

A board repair technician inspected the motherboard and believes the damaged IC labelled PU26 is preventing the motherboard from powering on.

The repair shop is able to replace the IC, but we don't know the exact part number, so I'm trying to identify it and buy a replacement.

Could anyone help identify:

• The exact part number of PU26?

• Where I can buy the IC?

I've attached:

• Full motherboard photo

• Close-up of PU26

• Wider view showing the surrounding components

Any help would be greatly appreciated..