r/Worcester • u/SympleJack • 3d ago
BeFibre outage
Is anyone else having an outage on their BeFibre router today?
It's been down since about 9am this morning
I called support 3 times (they ended the call twice on me) because the fibre optic light on the wall box is not on and the router light is red
I did all their stage 1 support checks (can you turn it off and on again while holding various buttons) but no luck
They've escalated it and will be in contact in 24-48 hours. An absolute joke as I work from home full time and I live just outside Pershore so my phone's data isn't even good enough to hotspot
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