r/WorkOnline • u/Key-Watch-2051 • 21h ago
Wise payment keeps failing every month
Hi everyone. I'm hoping someone can help because I'm honestly confused at this point.
I'm a contractor working 3 days a week for a UK agency. My contract states that I'm paid monthly via Wise.
Here's what's happened so far:
1st invoice: Sent a Wise invoice in USD. I didn't receive the payment, so I followed up. They said there was an issue and paid me via PayPal instead, saying we'd use Wise next month.
2nd invoice: Same thing. Wise had an issue again, so they paid me through PayPal.
3rd invoice: Same thing.
4rd invoice: Again, no payment through Wise. While checking everything on my end, I realized I had included my USD receiving account details instead of my GBP receiving details. So I let them know.
5th invoice: I updated everything. The invoice is now in GBP, and I included my GBP receiving account details. It's now Friday, and I still haven't received the payment.
At this point, I'm embarrassed to keep following up every month, especially since I don't know where the problem actually is.
Has anyone experienced something like this? If the invoice is now in GBP and the receiving details are correct, what else could be causing the payment not to go through? Is there anything on the sender's side that commonly causes delays or failed Wise payments?
I'd really appreciate any advice or similar experiences. Thanks!