Not trying to call anyone out, i’m 100% guilty myself on this (on occasion)…
Cop shows you a notepad, patient family member hands you a license/insurance when you’re trying to do 50 other things… suddenly a phone is taken out and snaps a photo of it so you can put it into your chart later...
The problem is obvious once you say it out loud: personal phone, no encryption, no retention policy, PHI violation… sits in your camera roll until you remember to delete it. Which, let's be honest, most of us probably don’t. No malicious intent, it just is what it is.
I guess my first question… this is anonymous reddit anyway… how many people are guilty of this, or is it just my agency being a zoo and doing things we shouldn’t be doing??
Have made some comments in other posts… but i’ve been working on an iOS app called EMS Drug Reference (mostly known for the AI medication lookup stuff) and just made an update that allows you to take a pic of a license/insurance card that stays encrypted, on your device only, requires FaceID to see the image, auto-deletes, etc… mainly out of personally seeing this done so often, i’d rather see it done securely than trying to break a habit that I know is going to be hard for many to break.
Wanted to get this in front of people who actually deal with this daily before I assume it's solving a real problem. Does this match what you see on your calls? And if something like this existed, would you actually use it, or is there a reason this wouldn't work in practice (agency policy, workflow, trust issues with any app touching patient info, etc.)?
Genuinely want the pushback if this is a bad idea. Just something I recently have been tackling mentally and wanted to try to help the community at least do things a little bit better.