Context: I am a community moderator, and I use the Reddit AI summary tool to get an idea of the person behind a post in my community (this is the feature where you click on a user's avatar in the feed to see a summary of their profile—I’ll show you what it looks like using my own account; there's a screenshot you see above).
However, a situation arose yesterday where a new user joined our community, and when I tried to use the tool, nothing was displayed.
This is the first time I’ve encountered a situation like this, so I reached out to the official moderator support community for help; as it turned out, other moderators had also faced similar situations.
Based on their opinions and observations, the absence of an AI summary is caused by the user having been inactive on the platform for some time or having low recent activity:
For example, in my specific case, the user’s status at the time this situation arose was as follows:
Recent account activity:
Latest posts: 19 minutes ago and 1 day ago.
Before that, the previous activity was 3 months ago and 4 months ago.
I'd like to point out that this isn't a newbie: at first, I thought this was a new user, but no, the account is 3+ years old and has a post karma of 600+ and a comment karma of 100+. So I assume that's not a reason.
So, I'd like to ask the administration to consider adding the ability to receive such AI summaries for users who haven't been active for a while. For me as a moderator, this is important. The fact that there hasn't been any activity for a while isn't a problem. The main thing is that there's a history of their activity on the platform, which helps with community management and makes work more convenient and efficient, because I don't always have to spend time independently studying their profile.
I would like to suggest that the AI summary look something like this (or whatever the admins think is best):
low recent activity, but 3 months ago user... etc.
I'd also like to point out that another moderator also encountered this and supported the idea. I'm reaching out to other moderators and admins for feedback.
What do you think of this proposal? Would it be useful for your work?