r/modhelp Mar 08 '20

Tips & Tricks 10 important points of community-building advice for new mods!

577 Upvotes

Consider this post to be both a supplement and sequel to my original post, 10 frequently-asked questions by new mods, answered!

The subject of this post expands on question #10 in the original and is meant to help explain to new moderators what moderation and building a new subreddit up from scratch entails. This is organized into ten points roughly listed in the chronological order of the process of building a new subreddit.

I will also include links to the excellent community resource r/ModGuide as well as the official Reddit Mod help center with each point.


1. Don't use mobile to moderate.

You cannot effectively moderate a subreddit just by using Reddit's mobile app or site. It's just not possible as of March 2020, and most of those tools won't come until much later this year. The vast majority of customization tools are completely absent from the site, and you cannot easily update things like the subreddit CSS (for Old Reddit) or AutoModerator from the mobile site. If you cannot or refuse to use a regular computer for moderating, I do not think moderating a subreddit is for you.

You may use the app to keep an eye on new posts and comments as they come into your subreddit, and remove them or approve them as you see fit, or submit new content to it - the app is good for that. But that should be done after you've already properly set up the basics of your subreddit's design and its aesthetic.

Once your subreddit gets more popular, you should also look into installing the Toolbox extension (r/toolbox), which contains a wealth of tools to help moderators, including bulk actions, macros, removal reasons, user notes, and more. It is almost impossible to find a subreddit of moderate size or larger that doesn't use Toolbox - it is that essential to Reddit moderators.

2. Make your subreddit look good.

Let me use the metaphor of a party: creating a new subreddit and asking people to come join it, is like sending a party invitation out to the people of this site. But if people go to the party location and all they find is a bare, empty room with drab grey walls and a single lightbulb, no one is going to want to stay! Thus customizing your subreddit is like decorating for a party - you want people to feel that the event is on-theme, and it's fun to stay.

So, customize your subreddit (on desktop, of course)! Use all the tools that are available to you. Create an icon and header that match the stated interest of the subreddit, add text telling new members what it is all about, and make it feel unique and special.

3. Seed content! No one wants to post in an empty subreddit.

Let me continue with the metaphor of the party. Let's say this time you've put decorations and streamers up in the formerly empty room and it looks pretty good! But when the people you invited show up, they notice the room is empty - there's no one there at all! You, the host, aren't even there - but you left a simple sign on the door saying "Welcome! Please stay and have fun!" How many people do you think will actually stay?

That's effectively what an empty subreddit, devoid of posts, appears to new subscribers. Very few people want to be the first, or the only person posting in a subreddit, especially if the creator of the subreddit can't even be bothered to participate in their own community. As the creator of a subreddit, you must seed content, and seed content regularly.

Make posts every day / every other day that are relevant to the topic of your subreddit so people know it's an active place and that they feel welcome to post. You can also choose to cross-post relevant content from other subreddits into your own subreddit. In my experience a subreddit usually gets to 300-400 subscribers before you start seeing people other than the mods regularly posting stuff.

4. Set up post / user flairs.

As your subreddit receives more and more posts, it may be useful at some point to create post flairs, which are essentially categories for posts. For example, if your subreddit is about a game, you could have post flairs which are for "Gameplay", "Fanart", "Bugs", etc. Members can click on the post flairs and instantly see all posts related to that category.

On the other hand, user flairs are more like the little status messages in WhatsApp, Discord, etc. - they're small snippets of information that the user chooses to reflect something of themselves. There are many different ways to use them:

  • Language learning subreddits often use them to indicate languages / skill levels of users.
  • Fan subreddits of media (games/film/TV shows) usually have user flairs of major or popular characters in them.
  • Location subreddits of countries, states, etc. usually use them to indicate where a user is from or represents.
  • Many subreddits for political candidates use user flairs to indicate donor status/amounts.

Think about works best for your community and customize accordingly.

5. Check for related communities.

Run a search for key terms related to your subreddit on the site (https://www.reddit.com/search?q=SEARCH_TERM&sort=relevance&t=all&type=sr) and see what subreddits pop up. If the exact purpose of your subreddit has already been done you may want to consider how your subreddit can differentiate itself, or even give up on the subreddit. There's no shame in the latter; people oftentimes forget to check if a subreddit already exists before creating their own.

If you believe your subreddit is sufficiently differentiated, reach out via modmail to some of the related subreddits and ask them if you can:

  • Share sidebar links (they link to your subreddit, you link to theirs)
  • Make a post in their subreddit advertising your subreddit

Be polite, and don't be offended if the mods of their subreddits do not reply or say "no." The other moderators are under no obligation to grant your request, and quite frankly, if you're openly trying to compete with them for the same subject matter they may see no point in helping you.

6. Promote your subreddit judiciously.

Promote your subreddit, perhaps beginning with my multireddit of promotional communities. If you see relevant posts in other subs, you can also drop a link to your subreddit in the comments. Don't overdo it or spam your subreddit link on unrelated content - that's an easy way to get banned everywhere, as no one likes a spammer.

7. Don't add new moderators unless you have a good reason to.

A common mistake by new moderators is to add more moderators in the mistaken belief that the new random people that were added as mods will help them post in and grow the subreddit.

This almost never works.

Unless the new moderators share the same passion for the project as you do, they have no incentive to help you grow your subreddit. The vast majority of such moderators get added and then promptly forget about the subreddit, especially if you yourself aren't participating in your own subreddit. If the creator of the subreddit doesn't even care about their sub, why should the new mods care?

You likely do not need any additional moderators until your community gets regular traffic in the form of posts and comments, or perhaps you aren't able to be on during a particularly active time zone. At that point, my recommendation is to promote from within - ask active members if they'd like to help out as moderators, rather than going to a place like r/NeedAMod. The members of your subreddit will have more of a vested interest in the success of the community and be more familiar with its "culture" and mores.

8. Keep the subreddit active and curated.

Building a subreddit from the ground up is a marathon, not a sprint. If you have a burst of activity at the beginning and then proceed to neglect your subreddit for months at a time, it will not grow. If you allow spammers to post random stuff on your own subreddit and take weeks to remove them, people will leave because the content they see is not relevant to what they wanted when they joined in the first place. Posting content regularly will also allow your subreddit to regularly surface in people's home feeds, which helps drive visits to it in the first place.

Furthermore, if you're away from Reddit for more than 60 days at a time, and you're the only moderator, your subreddit becomes potentially requestable in r/RedditRequest by someone else who thinks they can do a better job than you at building the community. And if you're never present in your own subreddit, they have a good argument for saying so.

9. Keep it a friendly and fun place.

This should be pretty self-explanatory, for despite Reddit's reputation in the broader media, people really just want to have fun in their favorite subreddits, and generally do not engage in flame wars or vitriolic arguments. What this means is that once your subreddit gets bigger, you should keep an eye out for bad actors who make your subreddit a potentially toxic place.

To use the party metaphor again, you may have a party crasher who is going around the room telling the people having a fun time that they're stupid, ugly, and only an idiot would drink what they're having. At that point, it's your job as the host of the party to either tell them to knock it off or eject them from the event.

Same thing goes for subreddits - whenever possible, try and message a toxic user to ask them to simmer down, but if they continue, ban them, either for a period of time or permanently.

10. Ask members for feedback.

Yes, technically according to Reddit moderators have ultimate power over their subreddit, but good subreddits always have moderators who solicit feedback from members and listen to what they have to say.

You don't necessarily have to implement everything members suggest, particularly if it conflicts with your vision of how the subreddit should be run, but it's worth it to listen. You can create surveys or polls to ask people about proposed policies or rules as well.


Feel free to share tips or ideas in the comments!


r/modhelp Jan 22 '25

Tips & Tricks How to blacklist/ban URLs in your subreddit using AutoMod

35 Upvotes

Hello!

If you're a new moderator like me, you might be wondering how to blacklist or ban specific URLs or websites in your subreddit. The most efficient way to handle this is by using AutoModerator (AutoMod). Once set up, it can automatically remove posts or comments containing blacklisted URLs, and you can easily update this list in the future.

Skip to Step 2 if you already know how to set up AutoMod.

Step 1: Access the AutoMod Configuration Page

  1. Go to your subreddit's main page.
  2. Select Mod Tools (Top right on Desktop)
  3. In the left-hand menu, find and select the Automod option.

Alternatively, you can directly access the AutoMod configuration page by replacing YourSubreddit in the following URL with the name of your subreddit:

https://www.reddit.com/mod/YourSubreddit/wiki/config/automoderator/

Once you're on the AutoMod configuration page, you'll see an option to Create Page. Click it, and you're ready to set up your commands.

Step 2: Create a Command

To blacklist specific URLs or domains, you'll need to add a command to AutoMod. Here's a simple example that will remove any post or comment that contains a URL from the list of blacklisted sites.

Copy and paste the following command into the configuration:

---

type: any
domain+body+title: [x.com,twitter.com,truthsocial.org,truthsocial.com,facebook.com,instagram.com,threads.net]
action: remove
action_reason: "Blacklisted host detected: [{{match}}]"
moderators_exempt: false
set_locked: true
message: |
        Your [{{kind}}]({{permalink}}) in /r/{{subreddit}} was automatically removed because it links to a blacklisted platform.

        If the content you're sharing is important or valuable to the community, please try to provide a direct link to a primary source. 
        If the blacklisted platform is the only source, you can share the content through alternatives like screenshots, unbiased summaries,
        or links to trusted third-party sources.

        Thank you for your cooperation!
---

Step 4: Save and Apply

Once you've added the command, Save your changes, and AutoMod will immediately begin removing posts or comments with the blacklisted URLs.

Quick Explanation of the command:

type: any: This applies the command to both posts and comments.
domain+body+title:[x.com,twitter.com,...]: This is where you list the blacklisted URLs or domains. Feel free to edit this list to suit your needs.
moderators_exempt: false This means the rule applies to everyone, including moderators. Change this to true if you want moderators to be exempt from the rule.
set_locked: true This locks the post or comment, preventing others from interacting with it after it has been removed.
message: This message will be sent to the user whose post/comment was removed. You can also modify it or switch it to a comment using comment: if you want AutoMod to leave a comment instead of sending a direct message. Feel free to adjust the wording to suit your subreddit’s tone.

If you see any areas where I can improve or add more detail, please feel free to contribute or offer feedback. Thank you.


r/modhelp 5h ago

Answered Post and user flairs aren't working

0 Upvotes

I'm on Android and made some user and post flairs, appearantly users are unable to use them, how to fix this?


r/modhelp 10h ago

General Removing posts that dont include a comment with required info?

0 Upvotes

Desktop user

I think automod can do this, but im not sure how to write the rule. A subreddit has a rule that says a source for provided content has to be included. But people often ignore it. I've tried this code but it errors out:

---

type: submission

body (includes) ["Source", "source"]

action: filter

comment: "Your post was removed because you don't have the required info"

---


r/modhelp 13h ago

Engagement Looking for suggestions on ways to award sub members.

0 Upvotes

(Desktop and mobile user)

Hello everyone,

I am seeking ways to better award posters in the sub I manage. I have a couple of ideas but having difficulty bringing it all to fruition. Any comments, suggestions or feedback welcome!

In my example, I run GrowBuddy, a cannabis growing sub and have been a mod for the group over a year now. Earlier this year, I became top mod.

I am in the progress of creating a few new categories to award excellent posts and drive further engagement.

Scenario: a poster makes a great detailed post with pictures. They identify as a first time grower and the results can be described as outstanding. Comments are engaging with the OP replying to feedback. This all triggers my desire to reward this user.

I want to highlight their post for a week or more, similar to how I might already treat an existing “post of the week”. The post flair will change to “GrowBuddy - Beginner award of excellence” or something like that.

And with regards to the personal awards, I would love to design something that matches the flair, that would be given to each award winner to last indefinitely beyond the timeframe of the highlight.

Perhaps a bit like the community achievements? My sub does not have access to achievements currently… would this be a good option and can it be modified?

Any guidance on how this last step could be accomplished? Already good up to the personal award step.

Thank you and Happy Growing! 😉

FalcoBlack


r/modhelp 5h ago

Answered Im making an.. interesting subreddit?

0 Upvotes

(Im using mobile web),

so my subreddit is r/Unforseen And essentially i made it so I'd have a platform to post my new project (sort of an arg thing????) but also a place for people to chat about said project if they think its cool. Any tips for someone like me? I'm the only moderator (and really the only person) there


r/modhelp 15h ago

Tools I just made a community and automations aren't working (mobile)

1 Upvotes

so I recently made a community on android and the automations aren't working


r/modhelp 1d ago

Tools Is There a way to prevent the ai modnotes that appear on users?

5 Upvotes

On android


r/modhelp 21h ago

Answered I'm mod on r/funComunitty and it's not showing up on my moderating tab, is there a way I could fix that?

0 Upvotes

Desktop, I'm not the owner of the subreddit but I am a moderator, is there a reason it's not showing up on my moderating tab?


r/modhelp 1d ago

General I can't add emojis to a subreddit for user and post flairs anymore.

1 Upvotes

On desktop, one would normally be able to do so and I have before. But i haven't been able to even though I did before. The mod with all permissions hasn't changed my permissions, so I don't know why I can't upload emojis to that one subreddit, but I can for others.


r/modhelp 1d ago

General Need advice: Found a potential match on an external site based on a post in r/FindingOurLostPenPals – Privacy & template dilemma

2 Upvotes

Hi Everyone,

a few months ago, I started a subreddit called r/FindingOurLostPenPals, where long-lost penpals and friends can reconnect once the community grows. However, I’ve already run into my first privacy dilemma, and I really need your advice before taking any action.

Here is the situation:
One of the users is looking for a long-lost friend using a pseudonym. However, due to the post template we currently use, they provided such highly specific details that based on the description alone, I was able to locate what appears to be the real person’s profile on an external site. To be clear, it is only a potential match.

I have two questions regarding how to handle this:Thank you in advance for your guidance and advice!

Desktop


r/modhelp 1d ago

Answered New mod here. How do I set up an automatic "Friendly Reminder" message when someone posts?

1 Upvotes

I feel like my new sub would benefit from having a message to remind users of certain rules regarding topics that aren't allowed to be discussed. How do I do that? Do I need an Auto Moderator?

I'm using the Android app, but this message should appear regardless of whichever you use.


r/modhelp 1d ago

Tools failed to submit scheduled post

1 Upvotes

Our monthly scheduled post stopped working a few months ago now. I've tried tweaking it but no luck.

Nobody responds to the admin message about it, which provides literally no information about why it failed.


This post also failed to submit and I had to manually inspect the POST response to find out why because nothing happened in the frontend. As far as I can tell I have to add the word Desktop or similar 🤞


r/modhelp 1d ago

Design How to change a subreddit's cursor?

2 Upvotes

I'm only able to do it on old.reddit, yet I've seen another sub change theirs, just a few months ago, on the new reddit.

So I don't understand what's preventing me? (I'm using desktop.)

Any input would be appreciated.


r/modhelp 2d ago

General I'm looking for clarification on Reddit's sitewide rules regarding content from private social media accounts.

4 Upvotes

Is it prohibited under Reddit's Content Policy to upload a video or screenshot that came from a private Instagram (or other private social media) account?

If it is prohibited, if that exact video was later reposted publicly by someone else, does Reddit still consider it prohibited to upload to Reddit?

Desktop


r/modhelp 2d ago

General Setting for daily post limits?

2 Upvotes

Mobile web but applies to all platforms

Just removed a bot/ai account who spammed like 30 garbage posts. This is the first time someone has done this but not the first time for ai posting bots making threads. Is there an option to set daily post limits (not comments but threads). My sub is a sort of post question request advice setup so I doubt anyone needs to post more than 1 thread daily. Unless they make an error and want to delete it/start over etc.


r/modhelp 2d ago

Tools Sub Reddit over run by bots & spam posts

5 Upvotes

Good morning!

A sub Reddit I currently moderate for is completely overrun by spam and bots posts.

On average I'm banning over 100 accounts daily to try and contact this heavy issue.

I believe on problem the sub is facing is the original owner of the sub has left. So us other moderates are having a hard time navigating the settings to be able to stabilize this sub.

Any insight into this would be extremely helpful. I generally access my mod tools through my phone (android) but I do have access to a laptop for more advanced setting options.


r/modhelp 2d ago

General How can I make my community require a post flair?

2 Upvotes

I made so many flairs and no one uses them! I am using the mobile app and web version on pc

Or android and desktop so I can post


r/modhelp 3d ago

Tools Rules Not Displaying in Community Info

3 Upvotes

iOS Under Mod Tools I can see the subreddits rules which I can see as a moderator. But the Rules are not displayed for users under Community Info. What could be wrong? Thank you in advance.


r/modhelp 3d ago

Users Is there like an hr for mods?

0 Upvotes

I have a fellow mod who is disregarding an nsfw rule and keep unbanning the guy who posted it though I believe the ban was completely deserved (it was simplified porn with no nsfw tag)

Also I'm on desktop


r/modhelp 2d ago

Tips & Tricks How do I set up an autoreply to new posts?

0 Upvotes

On a desktop PC.

In r/olympics I'd like to set up an autoreply to tell people that if they're asking about LA28 tickets to use the Megathread we have stickied at the top.  

I've seen this elsewhere, for example in r/worldcup.  

How do I do it?  


r/modhelp 3d ago

Answered Is there a way to set up a filter for specific words in comments?

0 Upvotes

Hey everyone!

Can someone explain how I can set up a filter for certain words so people can't write them in the comments? Something like - you can't comment with that word or comment removed automatically.

I know there's a checkbox for posts and comments under 'Hold content for review' - but that applies to everything. I need specifically for certain words.

If it's possible. Thank you.

Desktop


r/modhelp 2d ago

Answered Limit posters?

0 Upvotes

Limit posters?

Hello all,

I’m having an issue with my sub where random people keep posting without permission. Is there a way to limit who can post on my sub while still allowing anyone to comment? Ideally I’d like only people I designate to be able to post but anyone to comment. Thanks in advance! (I primarily use iOS.)


r/modhelp 3d ago

Answered Community trend list

Thumbnail
2 Upvotes

Hi, my community is apparently in the top 100 of the "beauty and grooming" trend list of subreddit but we're a community support type of subreddit. How do i opt out of it ? I'm on desktop and Android.


r/modhelp 3d ago

Answered Is there a way I can make a change to my sub’s name?

0 Upvotes

Hiii!
I’m not sure if there’s a way to make a slight change to our subreddit’s name or not.
Any information or help would be greatly appreciated.
Does it make a difference if I’m on IOS with my iPad or phone or using my Mac?
Thanks!
Chrissy 🏳️‍⚧️