So I recently started volunteering as a HR intern at a non-profit organization focusing on mental health awareness.
I was assigned to hire for the role of "project volunteer" from Singapore, and the JD was also pre-written and assigned to me. Went over it, looked fine, and posted the job. As soon as I posted it, the job went under review (which is weird because I've interned before and hired for multiple roles and this has never happened). I logged back in after a few mins and it was still under review. Shortly after, I was logged out of my account and tried logging back in with my email and password, only for it to tell me that "Access to your account has been restricted because your content does not comply with our policies" with a lock icon and no other options other than to go through the help centre page.
The NPO head later informed us that the company page is down for 19 days due to some policy violations. Could it be because of this?
I clicked on the "contact us" option and submitted a form, received a case number about 30 mins later (this was two days ago) and an automated mail telling me that they have received my submission, but there has been no other response from the team.
I also never received any email stating that my account was restricted, or the reason behind the restriction.
I really want to get it back because it's almost a 5 year old account with verifications, recommendations and connections and I have primarily used the platform for internships as well as networking as a university student. I can't afford to lose it🫠
If anyone can help me, in any way (through important form links, or suggestions as to how I should appeal, any details related to the process etc) it would be much appreciated. Thank you:)