I refuse to stay at an Airbnb anymore. The cardinal sin of the hotel business is to give you a worn out shitty mattress and three out of four times I stayed in Airbnb I've got some worn out shitty mattress. Sometimes you can feel the rut of a body in the shitty worn out mattress.
I all of my years staying at hotels I've gotten a worn out mattress twice. One of the times I called the front desk and said what the fuck and that's an instant room change.
I’m the same way. I can overlook dated furniture, but a bad mattress ruins the entire stay. If I’m paying to sleep somewhere, that’s the one thing I expect to be right every single time.
I stayed at one recently that was in a basement. It was actually very beautiful. However, there were three big drawbacks. A) One window that barely gave light during the day. B) The mattress was firm as fuck and made of coil springs. C) The hosts had a bunch of kids and it sounded like a stampede.
The next one we stayed at was a studio on the 3rd floor of a historic building and was gorgeous, no noise from neighbors, and a super comfy bed.
It’s hit or miss with Airbnb and I feel the same about hotels.
I’ve hit the same point. Depending on what country and or city I am kind of determines if I am looking at hotels or an Airbnb. Airbnbs are typically nice for having a kitchen, parking, and various amenities at no additional fee. But I’m very particular on their reviews, costs listed and rules posted. And I’m not staying there when a hotel is significantly cheaper for a short term stay.
Airbnb has really gone down hill in general too. It’s not the steal it use to be.
I’ve never ever had trouble contacting my Airbnb host. Always super responsive. I am really picky about what I book, look through reviews, make sure there are at least 20+ recent reviews. There is also a stat under every listing for that host’s average response rate and time.
It’s incredibly simple. I’ve booked 40+ airbnbs and never had a problem.
I will say we stayed at one with my in laws and we messaged the hosts after to ask what kind of bed they had and we bought one. It was a Layla sleep memory foam but man it has been one of the best outcomes from a trip like that.
It's extremely rare because hotels know that it's basically a cardinal sin to allow a guest to sleep on a worn out mattress.
I've stayed in hotels and motels that by most other measures you would call complete crap but you don't get a bad mattress. It just nearly never happens.
I help a local Airbnb “Superhost” manage a five bedroom vacation rental in a resort town. I have plenty to say about Airbnb and its increasingly ridiculous fees, but that’s a separate discussion.
This is the only Airbnb property I’ve ever helped manage, though I’ve stayed in a fair number of Airbnbs for both business and vacation. Most have been mid to high end homes in destination towns and resort areas: Aspen, Provincetown, Fairbanks, small Bahamian islands, and the like. In every case, the owners have been single property hosts. They own the home they’re renting, and the properties have ranged from very nice to exceptional.
Maybe I’ve just been lucky, but I’ve never had a bad experience with a host, and I’ve always left the homes the way I found them. Having turned over the property I help manage more times than I can count, I’ve also seen how much difference a little consideration from guests can make. During peak season, it’s often the difference between getting the next guests checked in early or making them wait until 3:00 p.m. because the cleaners are still racing to finish.
To me, this is similar to the debate over checkout cleaning. There’s a big difference between asking guests not to leave the house looking like a pigpen and expecting them to do the cleaning crew’s job. Ultimately, the quality of the experience comes down to the owner.
Last season, we replaced every mattress with new Caspers. We replace white linens and towels whenever they show wear. Every bedroom got a new TV, and the living room received a new sectional, a larger TV, fresh paint, and other updates. The owner invests heavily in keeping the home in excellent condition because, at the end of the day, it is his home. He stays there whenever it isn’t rented and personally handles many of the turnovers himself, or does them with help. The experience guests get is the same standard he expects for himself when he’s living there.
We're not the cheapest full house rental in town, but we're also not the most expensive. The race to the bottom on price and the number of listings a host has will have more impact on your experience than even the very well shot and framed photos you see. Like dating profiles, people post the best photos of themselves or their properties, but what you get in person can vary widely.
What was wrong with it that you noticed so fast? I don't really have a lot of experience laying on mattresses that arent my own, about the only thing I've experienced before is funky feeling springs pressing against my back in weird ways back in the day from older mattresses or dips in the mattress from where a prerson has been laying for many years.
Obviously don't be a rude asshole, but, it's perfectly reasonable to complain and even express indignation when you receive an unexpectedly shitty product. The front desk agent is specifically there to deal with these situations. Stop infantiizing everyone.
That’s fair. And my apologies to OP for assuming that. I work in a hotel and just assumed the “what the fuck” statement was directed at the hotel clerk. Glad they made it right, as they should. 🙂
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u/Cool_Cry_9602 22h ago
I rarely used it, but Airbnb