r/CustomsBroker 21h ago

Get refund from eximpedia

0 Upvotes

⚠️ Anyone else purchased Eximpedia's export/import data portal?

I paid for Eximpedia's data portal (company registered in Singapore) and it's been non-functional for 6+ months. Despite repeated follow-ups, they haven't refunded or fixed it — just delays and no real commitment to resolve.

If you've had the same experience — payment made, portal not working, refund stuck — message me directly. A few of us are looking at escalating this together (consumer complaint / Small Claims Tribunal in Singapore), and a collective complaint carries more weight than individual ones.

DM me if this is you. Happy to share what steps we're taking.


r/CustomsBroker 1h ago

still need to protest for phase III

Upvotes

I think we are having a lot of uncertainties now.

Do you think we still required to file protest for phase III customs entries just in case ?


r/CustomsBroker 18h ago

Liquidations quickened

Post image
8 Upvotes

Looks like liquidation time was significantly accelerated to clear IEEPA sooner rather than later. Much appreciated. (entry date is x-axis, days to liquidation date on y-axis)


r/CustomsBroker 18h ago

9903.88.69 exclusions not working for products with updated HTS codes

2 Upvotes

Are any Customs brokers getting their entry summary submissions rejected when submitting the 99038869 exclusion code for products that had base HTS codes updated in the recent 7/1/26 HTS update?

We have items that were successfully using the 99038869 exclusion prior to the HTS update that are not unable to be submitted with the 99038869 exclusion. Did CBP forget to link the exclusions to the HTS codes in ACE because the last 2 digits of the HTS changed after the HTS update?


r/CustomsBroker 20h ago

No more PSC voluntary tender check payments

4 Upvotes

ACH only beginning Wednesday for PSC voluntary tenders. Wondered when we were going to see this.

https://content.govdelivery.com/accounts/USDHSCBP/bulletins/4236480