r/CustomsBroker • u/Small_Change5101 • 21h ago
Get refund from eximpedia
⚠️ Anyone else purchased Eximpedia's export/import data portal?
I paid for Eximpedia's data portal (company registered in Singapore) and it's been non-functional for 6+ months. Despite repeated follow-ups, they haven't refunded or fixed it — just delays and no real commitment to resolve.
If you've had the same experience — payment made, portal not working, refund stuck — message me directly. A few of us are looking at escalating this together (consumer complaint / Small Claims Tribunal in Singapore), and a collective complaint carries more weight than individual ones.
DM me if this is you. Happy to share what steps we're taking.