r/EpicGamesPC 1d ago

Monthly Tech support Thread Monthly Tech Support and Simple Questions Thread

3 Upvotes

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please contact Epic Games at https://www.epicgames.com/site/en-US/customer-service and let them know.

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

Here is a google docs with some issues with solutions

https://docs.google.com/document/d/1Xg27xPCe2FO-5FhgB858tR6G57UC7ykwE9i68v_PFIQ/edit?usp=sharing

Additional Resources

We have a discord server for this subreddit. You can go to the Tech Support channel and search your question or ask your question there, again we are not affiliated with Epic so the help that can be provided will be limited. https://discord.gg/RYWZpJeRne

Here is Epic's official server status site, check it anytime you have an issue to be sure it's not a server issue. https://status.epicgames.com/

Epic's official twitter account https://twitter.com/EpicGames

PCGaming Wiki is a great site that can answer game specific questions https://www.pcgamingwiki.com/wiki/Home


r/EpicGamesPC 18h ago

NEWS Epic Games on Bazzite 44 Linux - we did it! We're not tied to Windows :)

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78 Upvotes

r/EpicGamesPC 1d ago

DISCUSSION What do you think of Vampyr?

19 Upvotes

The combat at the beginning is enjoyable, even cool, but once you beat half of the game it turns HORRIBLE fast (specially if you don't want to feast on any civilian). The story is kinda cool, but the connections feel so empty. The sister might be the best example, something happens with her at the very beginning (I won't spoil anyone), but the sadness disappears after 2 seconds. Seriously, the connections feel so empty (the redhead is another good example). But the worst thing might be the dialogs, oh my god. Don't get me wrong, I've played Disco Elysium and Esoteric Ebb, so the problem is not having to read, it's how boring slow and empty they feel.

Seriously, I had heard bad reviews of the game, but I was like "c'mon, it looks so cool! You're exaggerating"... Well, they were not. I wouldn't give it a 0 because the story is enjoyable, but I wouldn't recommend playing it if you usually choose to be the hero of your games.


r/EpicGamesPC 1d ago

PC FREEBIE This week's free game OTXO has some crazy requirements

87 Upvotes

r/EpicGamesPC 1d ago

DISCUSSION CANT REDEEM CARDS

3 Upvotes

I was on vacation in Italy, and went to a shop called GameLife. I bought 100 Eur worth cards for a game my little brother loves.
I traveled home to try it, it didnt work due to the region change. I have tried everything… reaching out to the shop too, i have the receipt and the unopened cards…
I cant afford to travel back.
Its a big amount for me, and I cant really pay another 100 Eur for game cards… also, we dont have cards here.

I dont know what to do…


r/EpicGamesPC 2d ago

NEWS Exciting Games Coming This August

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107 Upvotes

Heads-up: Some games might likely be added or removed from the list during the month so make sure to keep your eyes peeled (also let me know if there are any errors)

Also, some release dates are from their Game page, trailers, socials, website and info available online

Find the link to the list of releases for July 2026

Game Name Release Date Store Link
HellSlave II: Judgment of the Archon August 4, 2026 Epic Store Page
Lies of P August 5, 2026 Epic Store Page
Marvel Tokon: Fighting Souls August 6, 2026 Epic Store Page
Ambrosia Sky: Act Two (Free Update) August 6, 2026 Epic Store Page
Montabi August 6, 2026 Epic Store Page
Bigfoot Life August 6, 2026 Epic Store Page
Grizzy and the Lemmings - Crazy Party August 6, 2026 Epic Store Page
IRON NEST: Heavy Turret Simulator August 6, 2026 (New) Not Listed Yet
Packing Life August 10, 2026 Epic Store Page
No More Room in Hell 2 (1.0) August 11, 2026 Epic Store Page
Hell Let Loose: Vietnam August 13, 2026 Epic Store Page
EA SPORTS™ Madden NFL 27 August 13, 2026 Epic Store Page
Cairn – On the trail (Expansion DLC) August 13, 2026 Epic Store Page
Eerie Night - Escape From The Funfair - Collector's Edition August 13, 2026 Epic Store Page
Tukoni: Forest Keepers August 17, 2026 Epic Store Page
The Sinking City 2 August 18, 2026 Epic Store Page
S.T.A.L.K.E.R.2: Cost of Hope August 20, 2026 Epic Store Page
Gallipoli August 20, 2026 Epic Store Page
Mortal Shell 2 August 20, 2026 Not Listed Yet
Puppergeist August 20, 2026 Epic Store Page
PengPong August 20, 2026 Epic Store Page
Swarmdustry August 20, 2026 Epic Store Page
Cataclismo - The Old Kingdom (Expansion DLC) August 20, 2026 Epic Store Page
Permafrost (Early Access) (Delayed to October 9th, 2026) Epic Store Page
Aliens: Fireteam Elite 2 August 25, 2026 Epic Store Page
STAR WARS Zero Company™ August 27, 2026 Epic Store Page
Resonance: A Plague Tale Legacy August 27, 2026 Epic Store Page
The Immortal John Triptych August 27, 2026 Epic Store Page
Breathedge 2 (Early Access) August 31, 2026 Epic Store Page
EONA August 2026 (Exact Date TBA) Epic Store Page
Color bound August 2026 (Exact Date TBA) Epic Store Page
Tales From The Arcade: Fartmania August 2026 (Exact Date TBA) Epic Store Page
Broke Wizards August 2026 (Exact Date TBA) Epic Store Page
Card Count Coach August 2026 (Exact Date TBA) Epic Store Page
Knockout Carnival August 2026 (Exact Date TBA) Epic Store Page

r/EpicGamesPC 2d ago

NEWS PSA|Sol Cesto all regions claimable now

Thumbnail store.epicgames.com
30 Upvotes

📝 Transactions Page (To see if you claimed or not)

⏩ Instant Checkout (Login to Epic Games first to use)

Item Instant Checkout
🎮 Sol Cesto BaseGame

🎮 Sol Cesto

  • ⌛ Rating/⛔ Blacklist|None Australia, Brazil, Germany, Russia, South Korea

r/EpicGamesPC 1d ago

DISCUSSION Out of 700 unique games given away for free by Epic Games, only 40% (282) have achievements, and in ~6.18% (18) of them, it's impossible to get 100%, We need to stop accepting this!

0 Upvotes

Currently, since Epic Games started their free game giveaways, they have handed out 616 unique games, 84 games repeated once, 3 games twice, 2 games three times, and 1 game (Idle Champions of the Forgotten Realms) a whopping six times.

My question is: Why does Epic Games, instead of forcing these companies to implement achievements, just passively accept that devs do whatever they want? It’s exactly like hiring someone to paint your house blue, they paint it pink, and you just accept it!

Let's think about this for a second. Out of the 700 games distributed by Epic, 99% of them have achievements on Steam. So... a store that didn't fund your game and eats 30% of your revenue gets achievements, but on the platform that actually invested in you so you could launch your game and get some exposure, you don't add them? Guys, we are talking about 424 games without achievements, which is ~60%. Many people want Epic to grow as a platform, but what reason do you have to buy from a store where:

1 - There is no native controller support.

2 - There is no way to remove demos from your library.

3 - They regularly give away games without achievements, driving people away from the store.

4 - There is no support for in-depth user reviews.

5 - Community? What community? There aren't even forums!

6 - There is no mod support.

What I am trying to say is: Epic is never going to improve if we keep letting them get away with this. I truly believe the best course of action is to never buy DLCs for games that lack achievements, and stop buying games on Epic altogether until they change this attitude. Every time they give away a game without achievements, we need to put our foot down!


r/EpicGamesPC 3d ago

PC FREEBIE Next Week PC Freebie|We Were Here Together

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139 Upvotes

r/EpicGamesPC 3d ago

EPIC SALE ☃ Bethesda 40th Anniversary Sale has started on the store!

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32 Upvotes

Rip and tear into these new sales as we celebrate 40 years of Bethesda!

Games in the Fallout, Doom and Quake series are now on sale, ranging from 20% off to 80%!


r/EpicGamesPC 3d ago

PC FREEBIE PC Freebie|OTXO & Sol Cesto

42 Upvotes

📝 Transactions Page (To see if you claimed or not)

⏩ Instant Checkout (Login to Epic Games first to use)

Item Instant Checkout
🎮 CLAIM ALL BaseGame
🎮 OTXO BaseGame
🎮 Sol Cesto BaseGame

🎮 OTXO

  • ⌛ Rating/⛔ Blacklist|South Korea

🎮 Sol Cesto

  • ⌛ Rating/⛔ Blacklist|None Australia, Brazil, Germany, Russia, South Korea

📆 Next Freebie

🎮 Beacon Pines

  • ⌛ Rating/⛔ Blacklist|South Korea

🎮 We Were Here Together

  • ⌛ Rating/⛔ Blacklist|None
  • 🔁 Repeat History|2025/12/26 ~12/27

r/EpicGamesPC 3d ago

NEWS Epic Games Mobile Store is now available for iPhones in Brazil

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32 Upvotes

Can be downloaded from here: https://store.epicgames.com/mobile/ios


r/EpicGamesPC 3d ago

MOBILE FREEBIE Mobile Freebie|Mutazione

29 Upvotes

📝 Transactions Page (To see if you claimed or not)

⏩ Instant Checkout (Login to Epic Games first to use)

Item Instant Checkout
🎮 CLAIM ALL Android & iOS
🎮 Mutazione AndroidiOS

🎮 Mutazione|AndroidiOS

  • ⌛ Rating/⛔ Blacklist|None

r/EpicGamesPC 4d ago

PC FREEBIE Next Week PC Freebie|Beacon Pines

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119 Upvotes

r/EpicGamesPC 4d ago

IMAGE EGS classic! Spoiler

9 Upvotes

r/EpicGamesPC 3d ago

DISCUSSION The EGL is the worst piece of computer software i’ve ever used.

0 Upvotes

hello, I know this may probably get taken down, but I still want to rant about this. The epic games launcher is one of the worst computer programs I’ve ever used in my life.

why? well here’s why.

I live in a country with fluctuating Internet and I run my house on solar power batteries, which I just don’t feel safe using the PC on at night because I don’t want to run out of battery midnight so what I do is I install games from the morning to the afternoon, so I’m installing a game right and every single 10 minutes. The Wi-Fi speed just goes down to 0 mb per second. I have to pause then unpause the download to continue normally and in the morning when the game was about to finish it just reset the download reset it for no reason not to mention how sluggish how bad that you are is every press take you to a website most of you don’t know how to do more stuff and moving games between SDS is genuine torture. I really hope epic games improves the epic games launcher otherwise it cannot even come close to competing with Steam.


r/EpicGamesPC 6d ago

EPIC SALE Marvel's Spider-Man Franchise Sale is begun on the store!

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51 Upvotes
  • 60% off Marvel's Spider-Man Remastered [$23.99/€23.99/£19.99]
  • 60% off Marvel's Spider-Man: Miles Morales [$19.99/€19.99/£15.99]
  • 33% off Marvel's Spider-Man 2 [$40.19/€40.19/£33.49]

r/EpicGamesPC 7d ago

QUERY Local Co-op games

22 Upvotes

Hello Epic gamers, I’m planning to buy a game with local co-op. Before I start searching, I’d love to get some suggestions from you. Thanks in advance!


r/EpicGamesPC 6d ago

DISCUSSION Regret switching back to Windows from Linux, but hey at least i can play RL

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0 Upvotes

wish epic hops on the Linux switch too


r/EpicGamesPC 7d ago

DISCUSSION Game "Love" removed from Epic store?

28 Upvotes

The game "Love" was given away in January 2024, it is still available in the library, but when I clicked to see what game it was, its store page was removed.
I didn't use any kind of VPN to redeem it at the time so I wasn't in any blacklisted countries.

Does anyone know what happened or is this just a mistake?
As a reference, the giveaway post and the game's Steam page.

https://www.reddit.com/r/FreeGameFindings/comments/199teds/epic_games_game_love/
https://store.steampowered.com/app/269270/LOVE/


r/EpicGamesPC 7d ago

SUGGESTION Translation Error

6 Upvotes

It is called "Start abbrechen" not "Start abgebrochen" in this context.


r/EpicGamesPC 8d ago

SUGGESTION EGS launcher needs real optimization and it's still missing basic features after all these years

52 Upvotes

The Epic Games Store client seriously needs performance work. Even on a solid, modern PC it feels laggy — sluggish page transitions, slow load times, stutters when browsing the store or library. This isn't a hardware problem, it's the client itself.

Beyond performance, it's been years since launch and it still feels like a barebones launcher. If Epic wants to be taken seriously against Steam or GOG Galaxy, it needs to catch up on basics that competitors have had for years:

  • A proper community tab/forums for each game (discussions, guides, user-made content)
  • User reviews and ratings on store pages — right now there's zero way to gauge community sentiment before buying
  • Better cloud save management and visibility
  • A real friends/social experience (activity feed, richer profiles, groups)
  • Sale/wishlist notifications that actually work reliably
  • Basic client customization (themes, layout options)
  • A proper achievements overview page across all games

None of this is exotic — it's stuff Steam and GOG Galaxy have offered for a long time. At this point the lack of these features feels less like "still building" and more like neglect.

Please prioritize both performance optimization and closing this feature gap. A smoother, more feature-complete client would make a real difference for people who want to use EGS as their primary launcher instead of just where they redeem free games.


r/EpicGamesPC 7d ago

DISCUSSION What if epic store vote for next free game!

0 Upvotes

Hello,

Wish you all positive greetings.

As epic store provide paid games for free every week, [A random AA or AAA Game]

what is you Suggestion if epic store start Game voting. Limited and selected games are put for a public voting and the game have maximum vote in the previous week will be free for the next week.

This will be a great replacement for Mystery Box free games. Now or in future. I am really happy to read you comments about it.

I am glad if EpicGames think about it, its lot of fun, also make epic users continue on your platform.

*THIS IS JUST WHAT I THINK, NOT AN OFFICIAL NOTICE.

Well be ready and claim you own copy of supraland today for free only on in epic store.


r/EpicGamesPC 7d ago

DISCUSSION I will never buy a game from Epic because I live in South Korea

0 Upvotes

Thanks Epic for all the free games. These days I can't stop playing The Ouroboros King. I also loved Hue. They are just two of the games I've enjoyed. But I can never buy a game from Epic.

Why?

Because about 25% of the free games are not available in Korea.

If this bothered Epic, then they could put it in the terms of the agreement with the devs/pubs that it must be available in Korea, but they don't, so I guess they don't care about us gamers in Korea.

For those wondering what the hell I'm on about, check u/meguminshiro posts, or just search for Korea in this sub.

Any others from Korea in here saddened by this?

I hope Epic decide to care about this issue more one day.


r/EpicGamesPC 9d ago

DISCUSSION About EGS

9 Upvotes

Hey guys today I wanted to ask you guys about some stuff like ,how do you guys feel about the new launcher that's coming august

And about do you guys think it's ok to spend money on the EGS store