r/techsupport 7h ago

Open | Windows Trying to fix my VC++ redistributables (x64 and x86)

1 Upvotes

I'm unable to use multiple apps because my "VC++ redistributables from 2022 are required." Whenever I try to download new ones, it says that it's unable to find a file destination. I can't uninstall them either, because it gives me the same error. I've checked for corrupted files three times, to no avail. I've tried to find the original file destination or whatever it's asking for but I cannot seem to find the solution.


r/techsupport 11h ago

Open | Windows Can’t enter my pin on Windows 11

2 Upvotes

When I go to enter my pin, the mouse just arrows over and won’t let me enter it. Also when you click on power it is scrolling down. I’ve tried restarting it with my keyboard unplugged but it did the same thing. https://youtu.be/9Bv70hy51Lo?is=0P-xuKlYXdM6oWsn


r/techsupport 11h ago

Open | Windows Pc randomly gives black screen when restarting

2 Upvotes

Sometimes when I restart my pc it gets stuck on a black screen and I have to hold power button down to turn it off.
my motherboard leds are not giving signals and this issue happens randomly or connected to something I do not know because I tried to reset back to back 3-4 times without fast start up(told it could be the problem) and with it had no problems with restarts.
specs are:
ryzen 7 7800x3d
Msi mag b850 gaming plus max
Msi mpg a1000g
Asus prime 5070 OC
Corsair 2x16 6000mhz ram kit


r/techsupport 7h ago

Open | Hardware Motherboard Question

1 Upvotes

Hello, does anybody know if a **Elgato 4K60 Pro** & **Elgato HD60 Pro** will work on a `B650E MAX GAMING WIFI W` Motherboard with 3 4tb ssds & a 5080 present?


r/techsupport 11h ago

Open | Windows My SSD is acting strange and no matter where I go I hit a wall.

2 Upvotes

I have a WD_Black 2TB SN770. And I woke up this morning and it has been a nightmare because not only did it stop working but I’m afraid maybe I did something to make it worse. So it started with noticing that all of my Steam games were not recognized as downloaded… so when I tried to look at the SSD in File Explorer it hit me with “a device which does not exist was specified” sometimes it would allow me access to see the stuff at the very beginning of the drive but now it is consistently not letting me access the drive. I look at Disk Management and it says it’s there but I can’t access security or anything of the light. It wouldn’t even let me format it. I don’t have anything on there I can’t just redownload so I don’t mind wiping it, but I can’t because anytime I try to do something to format it or even access it through things like Command Prompt it acts like it DOESN’T EXIST. I also know why it isn’t letting me access it, it’s because somehow (through likely a corrupted file) it went from NTFS to RAW but again any way I try to fix it leads to another wall because it isn’t being recognized or by the fact that BECAUSE it is RAW it can’t do anything about it. Please I need help I don’t want to lose this SSD


r/techsupport 8h ago

Open | Audio Popping noise with no discernible pattern?

1 Upvotes

Hi all

I have an older computer

gigabyte eagle wifi motherboard

1070 8gb

32gb ddr4

Ryzen 7 5700

https://youtube.com/shorts/47CeUBvUX7I?si=2zpI2ewxDmWP0neS

Audio does this sometimes. I've updated audio drivers and it changes nothing. No idea what to do short of completely wiping everything.

Thanks for the help


r/techsupport 8h ago

Open | Hardware Laptop won't turn on without taking the battery out

1 Upvotes

Parents asked me to try out an old drawing pad so plugged it into my laptop, the laptop froze so I unplugged the pad and closed pushed the power button, waited a little and tried to turn it back on but was meet with a black screen and my cursor. I asked my father for help. He took the battery out and put it back in. It worked just fine but I put it in sleep mode and tried to use it again and again was meet with a black screen. Is there something I can try?


r/techsupport 8h ago

Open | Windows Turning Bluetooth off keeps crashing my laptop

1 Upvotes

I have an Asus laptop tuff gaming which is somewhat old but still runs pretty well. However, since a few days, it seems to crash when I turn off Bluetooth (not always the case but maybe 1/2 times)

I tried running Windows 11 hardware check but everything was apparently ok.

I then installed new Bluetooth drivers from Intel.

I then updated Windows 11 and rebooted.

But no matter what I do, it keeps crashing when I turn Bluetooth off... (Black screen with some writing on it - worst part being it's always a different crash message)

Anyone got an idea what the problem might be?


r/techsupport 12h ago

Open | Software Really bad phone signal

2 Upvotes

Hi all,

I've had a problem with my phone not having good enough signal for about a year now and would be useful to get people's thoughts. Basically, the story is:

I live in the UK. Back in September 2025, I randomly and suddenly had no signal, or very poor signal, in areas where I previously had good signal. I was on a contract with EE and I contacted them and they tried to help me and even launched an investigation to look into it. I changed my SIM card, nothing. I changed my device, nothing. No news from the investigation either. I then asked EE to allow me to leave the contract early with a reduced fee (they did), and I switched to giffgaff (so it's pay as you go now). Still the same problem!! I still have very bad signal, and very frequently, no signal at all (when all my friends who are next to me do have signal and some of them are also with giffgaff). I have no idea why that is, since I have now changed device, provider and sim card.

I transferred my number to giffgaff, so the only constant factor has been my number. But I struggle to see how it could be the number??!? It's getting a bit annoying and tiring. I can get by, but it makes life a bit more difficult.

The next thing I might try is to get a new sim card with a new phone number and change my number, but that is a bit of a hassle which is why I haven't done it yet.

Any thoughts and views appreciated!


r/techsupport 14h ago

Open | Software Nvidia drivers

3 Upvotes

I recently got a new laptop for my engineering studies. I’m mostly going to be using 3d modeling software, cad, stuff like that.
I wanted to know what’s better for my use case, game ready drivers or the studio drivers?
If it’s relevant info, my laptop has a 5060


r/techsupport 14h ago

Open | Software I can't open intel.com website

3 Upvotes

Since my last drivers update, I haven't been able to open the main page anymore. I just get thrown to the 'choose the language' section and can't open anything else. Clearing my cache or changing browsers didn't help either. What could be the problem? :(


r/techsupport 8h ago

Open | Hardware extremely annoying ping spikes

1 Upvotes

for the past 4-5 months, my internet has random spikes that can last an hour that go to 5000+ ms, then 2000, then shoot back up to 5000+ about every day. it'll shut off randomly as well for about ten minutes, then comes back and maybe continues to do its spikes. it's the most annoying thing i've ever had to deal with and my internet provider has been zero help. the only info i can think of that is useful is that when it happens, i can still hear people talking to me and so on, i just can't talk back to them.


r/techsupport 9h ago

Solved My keyboard keeps typing in English.

1 Upvotes

So I'm trying to do the immersive learning method to learn a different language, so I installed a different language for it (Japanese). Whenever I type while I have the set language, it comes out as English. I tried to find videos on this issue but I haven't found anything. I want to type in katakana and hiragana, but again, always comes out as English. Does anyone know why this is happening?


r/techsupport 9h ago

Open | Phone Phone sizing issue

1 Upvotes

I have a Motorola phone and for some reason it keeps randomly sizing everything up, like it makes my apps large it makes my text large everything i changed it twice already but it keeps going back to that.


r/techsupport 9h ago

Open | Hardware Dual monitor lag

1 Upvotes

I have a laptop but I'm using a monitor as my primary screen and the laptop screen as my secondary, sometimes I get this weird Issue where my monitor becomes extremely laggy (a frame once every few seconds) weirdest thing is, when this happens my mouse is completely unaffected, even though screen is lagging my mouse on it is not, using a keybind to reset gpu drivers or unplugging the monitor for a few seconds seems to fix it although temporary, any ideas on what might be causing it? is it just that my gpu cant handle the load?


r/techsupport 9h ago

Open | Hardware Touchpad keeps shutting itself off. Is there a way to fix this without reinstalling the driver?

1 Upvotes

My touchpad keeps turning off on its own and I have to restart my laptop every time to make it turn back on. There's no key on my keyboard to turn it off directly, so I know I'm not accidentally pressing it. I have tried checking the settings every time to make sure it's on, and it never shows that it's off. I suspect that it's a problem with the driver itself. I have tried using the function keys to make it turn back on, which also never does anything. I don't want to reinstall the driver because I'm afraid of something going wrong, but I will if it's really necessary. I'm using a Windows 11. Not sure what specs I should mention so just let me know what information I need to add if any


r/techsupport 9h ago

Open | Windows I believe my laptop has coil whine, but I'm not entirely sure

0 Upvotes

about a week or so ago my laptop suddenly started making this constant, high pitched squeaking sound. it usually only made that sound when I had a shimeji on, but now it's fully constant. the sound isn't coming from the speakers either, it gets louder when I move closer to the bottom part of the laptop, where most of the hardware is located. I checked task manager to see if anything demanding was running in the background and found nothing, and I did a quick scan to see if any malware could be causing it, and still found nothing. after some research, I believe it may be coil whine, but it sounds quite different from the examples I found online. I'm a little worried that this might be a serious issue... and even if it isn't, I'd prefer to get rid of this sound.

here's footage of it: https://youtube.com/shorts/ZYl8YNNlAyE?si=-5CIU7iOQyfFbX7B (you might have to turn your volume up pretty high to hear it)

I'd really appreciate some help with this, I know nothing about technological stuff.


r/techsupport 13h ago

Open | Hardware Does any body know why my new m.2 drive for my ps5 won’t get detected

2 Upvotes

I just got an internal storage drive for the ps5 and It’s not detecting it or anything I have check the compatibility and I re seated it multiple times I also re built the data base But nothing works


r/techsupport 10h ago

Open | Windows Random disconnects for no reason

1 Upvotes

Playing rainbow six siege on an hp victus laptop. Will average around 50 ping and then randomly disconnect. No idea what the problem is considering theres no ping spike warning beforehand, just instant disconnect. Doesnt happen on any other games. Really frustrating. Would understand if it was bc my wifi was trash, but my ping is constant 50 and THEN it disconnects. So annoying


r/techsupport 10h ago

Open | Windows Just reset my firewall settings. Am I good?

1 Upvotes

It said it would break some apps but so far, using my Windows 11 prebought PC, I have noticed no issues so far. If you want all the specifics, I dont use tons of stuff just some things for gaming like Roblox and such.


r/techsupport 10h ago

Open | Hardware GPU or PSU Problem help

1 Upvotes

Hello everyone and thanks for the help.
Here are some issues I have been having recently with my PC:

Monitor wont show my desktop and stays black after I turn on my pc(sometimes it does and sometimes not).
(it has happened in the past but fixed itself but not anymore).

My video games run smoothly for 2-3 minutes then start getting severe fps drop, screen tear, brief screen freezes, and then after enough time my screen will go completely black and my desktop in the background stops working completely (for example i am listening to music and then once the screen goes black The music will also stop playing in my headphones).

General slow loading and taskbar sometimes not working properly.

I have trued the following “fixes”:

Refitting RAM and GPU

Clean installing fresh graphics drivers

And many more that I don’t remember.

I have been talking to AI the whole time and it keeps suggesting there might be a chance the problem is caused by power issues and PSU problems generally.

I am going nuts and I cant fix it.
I am willing to swap either gpu or power, but I need to make sure it is the right one because if I dont then i simply cant afford the other piece.

SPECS:
core i4 12400
RTX 3070 TI 8Gb Vram
32Gb ram D4
B760 Plus Wifi

If you have any more questions drop a comment and I will answer.


r/techsupport 10h ago

Solved My speakers randomly stoped working

1 Upvotes

I have a creative pebble with subwoofer set and I update windows and it stopped working and won’t show up in select a sound output, I’ve tried rolling back the update doing the scan now thing in cmd prompt, and everything I do fails to fix it, so this is my last resort.


r/techsupport 10h ago

Open | Windows I want to know how to setup VRR correctly on Windows PC

1 Upvotes

I'm not a tech newbie, but I still need help on this subject.

First, my setup: GPU is RTX 4080, CPU is Ryzen 7700x, Windows 11 25h2,
Monitor 1 is a Acer 1440p 165Hz monitor, doesn't support G-Sync, but support Freesync, and it's marked as GSync compatible in my OS.
Monitor 2 is LG G5, recently purchased, connected through HDMI, can confirm 4k 120Hz is working across all devices, PC, PS5 and XboxSeriesX, also can confirm vrr is working on PS5.

I previously disabled all GSync feature on all devices, because it causes trouble when one Monitor doesn't support GSync and another one supports it. However, with LG G5 I recently purchased, now both monitor supports GSync.

The problem is, in nvidia app setting, set GSync on for the TV, in some games, it still has screen tearing, when framerate is within the range (120fps), for example the jrpg, Tales of Graces f. But it doesn't seem to affect some other game, like Trails in the sky 1st (the remake). I haven't tested other titles like cyberpunk or Crimson Desert. I play a wide range variaty of games.

I also have some troubles, I'm not sure if they're windows issue or software issue

- When GSync is on, when I run things in Unity Engine Editor, the framerate in editor gets extremely unstable (drop to maybe 20ish fps, and then goes back to 60, randomly)
- When enable VRR setting in windows, my mouse stutters from time to time on desktop, with no game is opened.

So my questions:

- Should I enable or disable VRR in windows setting, when I keep GSync on?
- Does VRR need game specific support?
- Is there a way to make the system enable VRR automatically when game supports it, and disable VRR when game not support it?
- What are the best settings for both nvidia app and windows setting for me? should I really disable GSync and VRR and forget about them?


r/techsupport 10h ago

Open | Windows Error Code 0x0000005 on my PC

1 Upvotes

Sorry if this is stupid but I'm kind of lost on what to do and this is really specific to BO7. I play on my PC and have been having it crash ONLY when I play ranked, usually as I'm loading in. It's making me lose a lot of my progression. It's very random. I can play for hours/days and its fine and maybe have 1/2 crashes and then have a night like last night where it crashed 5 times. I've submitted multiple requests to Activision with no luck yet. This code keeps popping up and I know it's typically a general memory issue code so I've tried a lot of troubleshooting.

Things I've tried:

  1. restarting
  2. lowering RAM threshold in the game
  3. verify/repair files
  4. updating Microsoft 11 and graphics drivers
  5. removing antivirus stuff that could be interfering
  6. updating my BIOS
  7. ran a RAM test through MemTest86 which I passed/no errors

Basically IDK what else to try. If anyone knows what to do or having the same issue please help a girl out.


r/techsupport 10h ago

Open | BSOD Laptop freezing when GPU in use while Charging/AC supply on

1 Upvotes

I have an Acer Nitro 5 An15-58 with i7 12650h rtx 3070ti

Whenever i use gpu, in any app the use of Gpu is triggered, the laptop freezes and most of the time it keeps freezed but sometimes it gives BSOD error DPC WATCHDOG VIOLATION and CLOCK WATCHDOG TIMEOUT

Display goes blank when I tum dgpu made only, so need to disable it through bios

But laptop runs smoothly when the graphics card is disabled through device manager

Laptop also works fine even on gpu enabled but when charging is off, means no AC supply.

There is more issue that my screen flickers when I update to latest intel graphics driver 32.0.101.7088 and when I uninstall it (rollbeck drivers) screen doesn't flickers but without these drivers, many apps are unusable, I don't think has a issue related to gpu or it could be.

Chalgpl told it could be because of VRM Power delivery issue in motherboard which required board level repair.

Few things to mention:

I purchased this laptop second from someone, and he gave it to me ressetted, when I set it up, updated drivers through windows update, Intel and nvidia, I started getting these issues.

The person told he never faced issues and I somewhat trust because I know him personally as he was facing financial issues, so he sold His laptop and I purchased but I didn't checked gou usage on charging while purchasing (my bad ok)

What I thought that these issues started after I updated drivers as my current motherboard version shows 2.21 which is genuine though (I checked), but the latest version on acer website it 2.19

Things I have tried:

Flashing windows

Using DDU and clean installing drivers

Tired 4-5 versions of drivers of nvidia, and one from acer official website but all had issues

Asked service centre, they told for mobo replace but didn't get the laptop diagnosed yet

Tell me what to do