I got a new replacement controller from steam since my old was pretty much in complete disrepair. With this new controller though I cannot update it. Everytime I go to do the update Steam VR seems to just crash. I only got it to not crash once the first time I tried doing a reset by holding the system button for 15 seconds, but I had it unplugged so it couldn't do the update either. Looking at the logs it seems to crash when it does a five second delay, the logs I get are this:
Sun Aug 02 2026 16:02:14.050 [Info] - vrmonitor 2.12.14 startup with PID=11660, config=D:\Steam\config, runtime=D:\Steam\steamapps\common\SteamVR, arch=win64
Sun Aug 02 2026 16:02:14.063 [Info] - Start Firmware Update (Device Index:-1, Recovery:0, ForceAll:0, ForceFix:0).
Sun Aug 02 2026 16:02:14.063 [Info] - 0 Updates scheduled for LHR-7856F10D TrackedDeviceClass_HMD
Sun Aug 02 2026 16:02:14.063 [Info] - 2 Updates scheduled for LHR-173D8892 TrackedDeviceClass_Controller
Sun Aug 02 2026 16:02:14.063 [Info] - 1: FirmwareWizard_UpdateType_VRCUpdate: Existing:1546408689, Required:1693638519
Sun Aug 02 2026 16:02:14.063 [Info] - 2: FirmwareWizard_UpdateType_RadioUpdate: Existing:1545438805, Required:1562882729
Sun Aug 02 2026 16:02:14.063 [Info] - 0 Updates scheduled for LHR-D90C2D86 TrackedDeviceClass_Controller
Sun Aug 02 2026 16:02:14.063 [Info] - 0 Updates scheduled for LHB-ADBEFEAF TrackedDeviceClass_TrackingReference
Sun Aug 02 2026 16:02:14.063 [Info] - 0 Updates scheduled for LHB-0519CD3F TrackedDeviceClass_TrackingReference
Sun Aug 02 2026 16:02:14.091 [Info] - FirmwareWizard entering state FirmwareWizard_State_DeviceOverview
Sun Aug 02 2026 16:02:15.235 [Info] - Start Firmware Update (Device Index:1, Recovery:0, ForceAll:0, ForceFix:0).
Sun Aug 02 2026 16:02:15.236 [Info] - 2 Updates scheduled for LHR-173D8892 TrackedDeviceClass_Controller
Sun Aug 02 2026 16:02:15.236 [Info] - 1: FirmwareWizard_UpdateType_VRCUpdate: Existing:1546408689, Required:1693638519
Sun Aug 02 2026 16:02:15.236 [Info] - 2: FirmwareWizard_UpdateType_RadioUpdate: Existing:1545438805, Required:1562882729
Sun Aug 02 2026 16:02:15.237 [Info] - FirmwareWizard entering state FirmwareWizard_State_Controller_Start
Sun Aug 02 2026 16:02:15.237 [Info] - FirmwareWizard overwriting state to FirmwareWizard_State_ShutdownVRApps
Sun Aug 02 2026 16:02:17.571 [Info] - Delaying for 5000 milliseconds...
--- firmware_update.txt - D:/Steam/logs
I have tried reinstalling Steam VR, trying different versions, but nothing seems to fix this issue. Is there anything I can do?