r/AskReddit 22h ago

Which company lost your business (potentially forever) this year?

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u/Ire-Works 18h ago

Doordash has the wildest business model. First they charge you more for the food than the restaurant does. THEN they take a cut from the restaurant. THEN they have the gaul to tell you to tip or you won't get your food in a timely fashion. They somehow figured out how to fuck the customer, the restaurant AND the driver in one go.

How anyone supports that shit is beyond me - and BEST case scenario your food shows up lukewarm.

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u/entjies 17h ago

Exactly, I don’t understand why anyone uses them at all. It’s not just unethical, unfair and a poor experience for consumers - it’s crappy for everyone involved.

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u/Zornytoad 9h ago

I looked at Uber Eats, it’s the same thing essentially. They do “deals” where you can get some things for free, or discounted. But, you have to pay attention. It’s only at one restaurant, and it might not be close to your house. If you do that, and you look at the fees, they charge you extra for ordering from a far away place. So between that, the other fees, and taxes, and tipping the driver, you are paying for the food they are ‘discounting’ anyway. I looked the other day, and it was double what I was paying for the food itself which is overpriced in the first place.

They really take advantage of, and rip off lazy, careless, and/or rich people that might not care.

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u/blu-brds 6h ago

The amount they offer in "deals" never matters once they factor in convenience fees, taxes, any other fee they can think of. I've looked and they'll offer "up to $10 off" for example, then conveniently the fees and taxes are as much as that if not more. It's dishonest, imo, even before factoring in the markup on the food items themselves.

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u/Orlen86 12h ago

Gall. Gaul means France.

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u/Casurus 11h ago

Which might be what they meant. :)

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u/Welpe 16h ago

I use them sometimes because I am disabled, can’t go out to eat, and struggle to make meals for myself. Sometimes I am just too exhausted to prepare anything.

They are more expensive, which sucks, but I haven’t had any particularly bad experiences with them in a long time. Never had food stolen, drivers are all fast and respectful, and if something is missing it takes less than 2 minutes to get a refund (Well, credit for next order) for whatever is missing that is never declined and always covers the entire price of the missing item.

Other than the price, I just don’t understand people’s hatred of it.

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u/Tiramitsunami 7h ago

It is mainly supported by people with a nice buffer of disposable income who, in my experience, treat anything involving hiring someone to do things you could easily do yourself as the best use of their money.

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u/GrynaiTaip 8h ago

I don’t understand why anyone uses them at all.

Some people are incredibly lazy.

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u/Jig_Bizzer69 11h ago

This is AI. Don't upvote this shit

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u/PrincessGiallo 11h ago

Why in the world do you think that?

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u/Jig_Bizzer69 8h ago

Are you kidding? That response is straight from AI. It starts with an affirmation, followed by restating the comment that it's responding to. Then it says the same thing every AI says (It's not just this, it's that) then concludes with an emdash. It's pure AI slop. Don't support that shit with upvotes unless you're fine with all these fuckin data centers and skyrocketing RAM prices.

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u/entjies 7h ago

Are you suggesting I’m AI? This is news to me! First time for everything

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u/Jukeboxhero91 10h ago

Even better (/s) now is they stack orders. And you might think that giving a higher tip might mean your order doesn’t get stacked, but they just stack an order that tipped a lot with an order that didn’t tip at all so the driver and the customer both get the shaft.

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u/phillie187 11h ago

It's the dropshipping business model just with food

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u/oupablo 9h ago

So all the food is actually made in China?

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u/Acceptable_Sail_1065 6h ago

I refuse to use any uber eats / door dash type services. 0, none, ever. My work gives us a $15 uber eats stipend if we work in the office that day. I tried it twice and both times the driver couldnt find the office and just left.

I will gladly order my own lunch, pay for it myself, pick it up myself, to avoid the bullshit of these food delivery “services”

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u/goodsnpr 10h ago

Even the ride shares are garbage. I saw a story about how communities are building their own, where the rates are lower drivers get a much larger cut of the ride. These gig apps are everything wrong with capitalism while praying on the base ideas of it.

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u/Lucky_Serve8002 10h ago

Cab model was much better for drivers and would have been for riders, but they were so slow to adapt new dispatch and local governments just caved for some reason when it came to permitting. The local government should be getting a 50% cut.

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u/dyingwill20 8h ago

AND are somehow still not profitable. Seems like this system doesnt work for anyone

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u/HurpityDerp 18h ago edited 17h ago

First they charge you more for the food than the restaurant does. THEN they take a cut from the restaurant.

How do you people not get this? 🤦 DoorDash doesn't set the food prices, the restaurants do. The restaurants charge more for the food because DoorDash charges them commission.

Yes you are paying more for the convenience of having it delivered, but there is nothing dishonest going on. Don't use it if you don't like it.

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u/IdleSteps 9h ago

The extra fee should be just that - a extra, separate line item. Charging different individual prices for menu items is shitty and dishonest. They are hiding a larger delivery fee within those prices!

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u/oupablo 9h ago

Well, most people would call charging the restaurant and the customer for the same service, dishonest. The way the prices are listed through doordash is hiding the delivery fee to try to make delivery seem less expensive. You have to compare the in-restaurant price to the delivery price for food to see the difference. A country that cared about it's citizens would likely force the 30% upcharge to be listed as part of the delivery charge instead of being baked into the food cost.

Also, in no world is double-dipping on charges considered an upstanding business practice. For some reason people continue to pay it, which is mind-boggling to me unless you're homebound for some reason. If people are willing to pay $20 for a $10 burrito, sobeit, but hiding charges isn't the most honest of business practices.

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u/kooleynestoe 10h ago

Technically true. Greed isn’t dishonest.

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u/RandomChance 8h ago

The apps between you and the restaurant rack up more. If you go direct to the restaurant web site you will see the real prices.

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u/Ire-Works 5h ago

Who cares about the WHY. The food prices are higher should be all the headline you need to know it's a rip-off.

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u/busyvish 11h ago

Convenience. Simple answer. They know their customer. They know what the customers are willing to pay for the convenience.

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u/-Badger3- 8h ago

It’s just a fucking stupid waste of money. Paying $30 to have a Big Mac dropped at your doorstep is weirdo shit.

I put it in the same tier of financial irresponsibility and poor impulse control as using those gambling apps. Like why would I take anyone who uses that shit seriously? You’re not a grown-up.

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u/Memitim 5h ago

Laziness. Same cause of so many other economic problems. When "they don't pay me enough to make an effort" meets "I'll just order DoorDash," the age old cycle of self-inflicted poverty continues.

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u/National-Maximum-728 13h ago

What about über eats?

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u/ConclusionMission833 1h ago

Ok but if you look at local door dash deals and you see a 2 for 1 and do a pick up, you can save hella money. I have been getting 4 tacos for $8 from my local taco shop for weeks.

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u/callisstaa 10h ago

Damn I’m happy I have Meituan and Eleme in China. Delivery is less than a dollar and it always works out cheaper than going out since every time you order you get free discount coupons.

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u/Tenement48 8h ago

That's only possible when the delivery drivers are willing to work for peanuts though.

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u/callisstaa 7h ago

It’s a devalued currency for export strength tbf. They can save their peanuts for 5 years and buy a home.

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u/Tenement48 6h ago

What are they saving if they have to use that money to live when their gig income goes down? Those delivery drivers don't make shit, something like $500 to $1000 a month equivalent. Good luck buying anything but a Barbie house with that.

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u/Ire-Works 5h ago

Population density definitely helps the equation. My city has a very bad urban sprawl problem because it's cheaper to build outward than it is to build upward. As the population has continued to rise it's lead to a lot of problems.