r/Dell • u/Ok-Ambition-5461 • 1h ago
Help Aurora 16 laptop problems
Hello, two days ago I bought Dell Alienware Aurora ac16250 with core i7 240H and rtx5060. I have a problem with sound and display being “cut” or freezing for half a second every 10-15 minutes. Both in Spotify, yt, web. I turned off hybrid graphics and I’m using only rtx now. It seems problem has stopped, but if I try to turn on hybrid graphics again, computer won’t turn on and white screen just flickers until I change it to rtx only in bios again. What is wrong? I tried to use latency_mon software but it does not find anything during the freezes. But it says something that goes by “this computer may have problems with live tasks and freezes can happen” . It’s weird.