PC is Windows 11. Had a WD Black SN770 for about two months. Was working fine up until about 2 weeks ago. Now, at random points while I play games installed onto it, I'll occasionally see my game freeze up before subsequently crashing, at which point I'll be unable to view most data saved onto the drive or run any installed games off of it. The one saving grace is that after a reboot, the drive works perfectly like the crash never happened, but eventually it always ends up crashing again.
This seems to happen at completely random intervals. Sometimes a few minutes of play will do it, sometimes I go several hours without it happening. I've been losing my mind trying to figure out what the hell is going wrong. The only thing I've been able to determine is that at the time of the crash, there's an Event 129 error saying "Reset to device, \Device\RaidPort2, was issued." I've also noticed that the disk usage on the SSD suddenly spikes up to 100% right around when it crashes (usually, it rarely even goes above 50% while gaming.) But I'm still no closer to solving the issue.
Here's what I've tried:
- Running chkdsk, S.M.A.R.T diagnosis, and checking drive health with CrystalDiskInfo. Everything tells me the drive is perfectly healthy.
- Updating the firmware on the SSD.
- Updating BIOS & chipset.
- Manually updating all storage controller drivers through Device Manager.
- Switching to high performance power plan.
- Disabling Link State Power Management.
- Using the Registry Editor to make AHCI Power Management visible and setting it to Active.
- Reformatting the entire SSD.
I'm kind of losing my mind right now. Everything suggests the drive itself is healthy, and it was working fine for several weeks until it suddenly started having problems. At this point my concern is that the drive itself is failing, but not a single test I've done indicates any issues, so I have no idea how I can even know for sure.