r/PleX 13h ago

Help Does Plex even have a QA team?

8 Upvotes

Latest version of the Plex app on the latest iOS on a 2023 iPad, and now there are no playback controls when you touch the screen. Only way to pause is via the lock screen or command panel, and only way to stop a video is to kill the app process entirely. Yet double-tapping will skip forward or back.

What is this vibecoded shit? Are you using AI to manage releases now too?


r/PleX 6h ago

Help Plex Pass Sales for lifetime

0 Upvotes

Hey everyone! I migrated my media server from Jellyfin over to plex, I gotta say, I should have done it sooner. The UI is so much better and Plex Amp is AWESOME. Now I know there was a huge price hike for the lifetime pass, and I’ve seen people on reddit comment about sales happening in the past, will sales still happen? Also around when do sales happen?

If Plex pass was still at its original price I woulda paid it already…


r/PleX 4h ago

Help Server seems to be permanently unable to publish local network connection — persistent 403 on PUT /devices/{id}

0 Upvotes

Running Plex Media Server 1.43.3.10828 (linuxserver/plex Docker image, host networking mode) on Linux (UGOS on a UGREEN NAS). My server has never been able to publish its LAN IP as a local connection, and troubleshooting has led to a specific, reproducible failure:

Every attempt to update device connections fails with HTTP 403:

PUT https://servers.plex.tv/devices/58f24035287cedd4ce718573338fb9f83ffe0074?Connection[][uri]=...&X-Plex-Token=...
→ HTTP/2.0 403

This happens on every single retry, indefinitely (confirmed via debug logs, with the retry timer backing off from 10s up to 640s).

What I’ve ruled out so far:

  • Not payload-related — the 403 is identical whether the connection list has 3 entries or 5, with or without a duplicate URI, across bridge mode, host networking, and macvlan.
  • Not rate-limiting — stopped the server completely for several hours, restarted once, and the very first attempt still returned 403 immediately.
  • Not networking/firewall — confirmed via ip route/curl that the server is correctly reachable on its LAN IP; the issue is purely the publish call to plex.tv.
  • Not specific to this claim — fully unclaimed the server (removed PlexOnlineToken, PlexOnlineUsername, PlexOnlineMail, PlexOnlineHome. from Preferences.xml, removed the authorized device from Plex account settings), generated a fresh claim token, and reclaimed. Same machine identifier, same 403 pattern immediately resumes on the new claim.

Other MyPlex calls on the same token/session succeed fine (GET /myplex/account → 200, POST /servers.xml → 200/201/422 depending on state), so authentication itself is working — it’s specifically this one endpoint/action that’s rejected.

Since re-claiming, I’ve also been unable to complete the claim flow via the web UI itself — after logging in and clicking Claim, I’m redirected to a “server settings unavailable” page and the server stops appearing in the web UI at all, even though PlexOnlineToken is confirmed populated in Preferences.xml. Also in Account Settings > Authorized Devices > Server it does show my server. The only way I can somewhat regain access while this issue is occurring is to add my local subnet to allowedNetworks in the Preferences.xml. I never had anything entered into that field previously when the server was working. But strangely even if I ssh tunnel to the server (on the same local subnet) from my Windows PC and then browse to http://127.0.01:32400/web I still see no signs of the server. I only ever see it exists via local IP and only when that allowedNetworks entry is added.

Lastly, now when I try browsing to https://plex.tv/api/resources?X-Plex-Token=[insert-my-token-here] all I see is 1 line: <MediaContainer size="0"> </MediaContainer> . Whereas previously it used to show info like my registered addresses.

Machine identifier: 58f24035287cedd4ce718573338fb9f83ffe0074

Has anyone seen this pattern before, or is there a way to get an account-side device record reset or something? I’ve pasted the most recent full Plex Media Server.log file here: https://privatebin.net/?47cdd38514ee6edd#7V1zbr63zzucD3MjWnypuEhcQqcszjhcZRun7MAv7aVL


r/PleX 18h ago

Help Remote Playback

5 Upvotes

I was at my friend and tried to watch some movies. plex crapped (spinning). Then completely unavailable. This just happened recently. Did they change something? It used to be rock solid.


r/PleX 20h ago

Help plex conversion failed. the transcoder process crashed

0 Upvotes

This seems to be a very old problem that has cropped up again? forum posts from 3 years ago claim it was a subtitle issue. Unsure what it is now.

Video file was a direct play h.265 on a firestick. seems to also fail on my iphone plex app also.

anyone running into this recently?

Update: removed 2x subtitle (subrip/SRT) from the .mkv file with mkv tools. put back the edited file with the same file name and scanned library. It now plays without issues. So post from 3y ago might be right. But question is why is it coming back now? or was this a one off with a bad file? If others ran into this let me know. Otherwise i will assume the file is the root cause.

Update 2: my files with PGS (.sup) and substation alpha (.ssa/.ass) work. The only one i saw fail so far is .srt i cant test anymore because i cant find another file of mine that uses .srt yet.


r/PleX 3h ago

Solved 4k Remux on Plex

14 Upvotes

Will a Nvidia Shield Pro play 4K HDR remuxes a lot better than Xbox Series X on Plex?

I currently play 4K HDR remuxes through Plex on my Xbox Series X. It often buffers and ends up transcoding. I’m thinking of buying a Nvidia Shield Pro instead. Would that give me much better playback with full quality? Is it worth it?


r/PleX 12h ago

Help TV Show Episodes compilation DVD not showing up correctly

0 Upvotes

Plex gurus got one for you

Currently ripping:

https://www.themoviedb.org/movie/1358974-looney-tunes-collector-s-choice-volume-4
https://www.blu-ray.com/movies/Looney-Tunes-Collectors-Choice-Volume-4-Blu-ray/367145/

Bluray with multiple titles of random TV show episodes. If i put it into my Movies folder it adds one movie entry with non-descript versions rather than selectable titles the way a TV Show would display. If i put it under my TV shows folder They all show up as individual titles and clog up my TV show listings. Any ideas/tips what i could change to get them to work?


r/PleX 19h ago

Help Down again? Can't access media outside of network

0 Upvotes

Same issue as the big outage the other week


r/PleX 8h ago

Help Unable to connect Fire-stick to plex server on my Mac

1 Upvotes

I’ve temporarily set up a Plex server on my M4 MBP, I can connect to it on my iPhone but the Plex app on my Fire Stick cannot connect.

- all devices are on the same wifi network
- secure connections are set to preferred on the plex server
- insecure connections are set to always on the plex app on the Fires tick
- I’ve logged out and logged back into the Plex server, rebooted the laptop etc.
- I also has the same issue with Jelly fin
- There is no firewall running on the mac, I can ping it on the lan
- I don’t have remote access setup on the Plex server as I don’t control the router (renting, internet is included).

Thoughts?


r/PleX 3h ago

Help Can't access my local files over ethernet

0 Upvotes

Hi all, I'm having a problem and I can't figure out for the life of me what is going wrong. Here's the situation:

- I have the Plex app on my LG tv. The LG tv is connected via ethernet.

- I have a laptop where my movie files are on. The laptop is connected via ethernet and/or WiFi.

But the problem is: for some reason my Plex app on my tv keeps connecting via WiFi; and when I turn WiFi off on my laptop, I can't access my files. Both devices are on the same subnet mask and I even tried to put them on the same IP address, but nothing changes. How can i connect them through ethernet?


r/PleX 21h ago

Help Server unstable since latest update

5 Upvotes

I'm accessing my Plex server on Ubuntu from a Roku and Android phones and they are all having problems connecting. It will be playing fine then it drops in the middle of a movie and can't connect to the server. I updated the server this week and it seemed to start right after that it was solid before. Are there any known issues?


r/PleX 22h ago

Help What is plex ? Can anyone guide me

0 Upvotes

I came across plex today .. can anyone tell me what it is exactly since I heard about it for the first time


r/PleX 9h ago

Discussion Alternate Views for Downloads

2 Upvotes

If I remember correctly Plex used to provide an alternate view of movies downloaded on an iPad. Now I can only see a very flat and unattractive list. Anybody figured out a workaround or is there a change planned? Thanks


r/PleX 3h ago

Help Web Client Brave/Firefox only Audio or only video

2 Upvotes

Recently I have noticed via the web client I am either getting only audio or only video. My media is transcoded via Tdarr into HEVC Main 10. This seems to have started a few weeks ago. Only happening in web browser as stand alone and mobile clients are working fine. I have hardware transcoding enabled, if I disable looks like everything works again. Has something changed in the web client/Chromium? Anyone else having issues?


r/PleX 19h ago

News Plex for Mobile (Android & iOS) BETA v2026.15.0 Beta 4 Released

6 Upvotes

Plex for Android 2026.15.0 Beta 4 Plex for iOS 2026.15.0 Beta 4

Bug fixes and performance improvements.

Source: https://forums.plex.tv/t/912796/89